HOW DO I USE MY STORE CREDIT?
Credits are assigned by whether or not you were logged in when you placed your order with us, you can check this on your order confirmation at the top right of the page. If you see the word Guest, or know you were not logged in please jump down to Guest Store Credits info.
Member Store Credits
If you were logged in when you made your original purchase, please log in using the same email address. To check the balance of your store credit, simply login to your One Teaspoon account and click on My Store Credits.
Please follow the steps below to apply your store credit to your order:
- Please ensure you are logged into your OneTeaspoon account
- Once you’re ready to check out and have proceeded through to the final checkout stage, you will see your store credit available balance. You can click appy all or apply some it's up to you
- You will then see your store credit deducted from your order total and are ready to check out
Guest Store Credits
If you checked out as a guest, you will have received a guest credit number via email when your return was processed. It is important to keep a hold of this email. To check out using a guest credit, please follow the steps below to apply the your store credit to your order:
- Please ensure you're checking out as a guest using the same email that was used for your original order
- At the final checkout stage, enter your store credit code and select ”update". Please ensure there are no spaces before or after the credit voucher code as this often happens when copying and pasting, we do suggest typing your number into the box
- You will then see your store credit deducted from your order total and you are ready to check out