Customer Care

Please note, due to COVID-19, our customer service team is experiencing increased enquiries and replies to enquiries may be delayed slightly. All shipments are continuing as normal but please allow a little extra time for dispatch. We thank you for your patience.

Customer Care hours are Monday to Friday 8am - 2pm AEST.

Please email us at online@oneteaspoon.com.au with your issue details, or fill out the form on this page.

Alternately, you can use Live Chat when a Customer Care agent is available.

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If your query is about an order you have placed, you must include the order and/or invoice number in your message. Please also include your best contact number and email address.

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