Customer Care

The best way to get in touch with our Customer Care team is via Live Chat during our opening hours.

If you would prefer to chat to someone, please call: 
(02) 8188 4768 within Australia.
+61 2 8188 4768 from outside of Australia. 

If you are contacting us outside of opening hours, please complete the Contact Us form to send us an email. 

Customer Care hours are Monday to Friday 9am - 3pm AEDT. Please remember that the Customer Care center is closed on Australian public holidays. If you are getting in touch about an order you have already placed, please have your order number handy. 

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